Grievance Redressal

1. Grievance Contact

Grievance email: help@assignmentgpt.in

Phone: 7637994317

Address: Dudhnoi, Assam – 783124, India

Support hours: 8:00 AM – 6:00 PM IST

Grievance Officer (where legally required): [GRIEVANCE OFFICER NAME – TO BE PROVIDED]

2. How to Submit a Complaint

Send an email to help@assignmentgpt.in with the subject "Grievance", or call 7637994317 during support hours. Written complaints help us keep an accurate record.

3. Information to Include

• Your full name and registered email address
• Phone number for follow-up
• Date of the incident or transaction
• Order ID / payment reference, where relevant
• A clear description of the issue
• Screenshots or documents supporting the complaint
• The outcome you are seeking

4. Complaint Acknowledgement

We acknowledge grievances within 2 working days of receipt and give you a reference for further correspondence.

5. Review Process

We examine the account activity, transaction records and any evidence supplied, and may ask you for clarification.

6. Resolution Process

We aim to resolve grievances within 15 working days of acknowledgement, or sooner where possible, and communicate the outcome by email.

7. Escalation

If you are not satisfied with the resolution, reply to the same email thread requesting escalation, marking it "Escalation – Grievance". Escalated matters are reviewed again and a final response is sent. You retain any rights available to you under applicable Indian law.

Contact Information

AssignmentGPT — https://assignmentgpt.in

Email: help@assignmentgpt.in

Phone: 7637994317

Address: Dudhnoi, Assam – 783124, India

Customer support hours: 8:00 AM – 6:00 PM IST